Customer support video tutorials, made in minutes.
Answer the same question once. Turn a screen recording into a short, branded video and a help-center article, then send the link in your reply or embed it in your help center.
Pay per video, no subscription. Nothing to install.
From a support question to a tutorial customers can follow
Record the answer
Show the fix on screen once, or upload a recording a teammate already made.
Get a finished tutorial
AI writes the steps and script, adds a voiceover and captions, and zooms in on every click.
Send it or publish it
Paste the link into your reply, embed it in an article, or add it to your help-center hub.
Reply with a video in the time it takes to type
Record the fix once and send a finished, branded tutorial with a hosted link. Embed it in your help center so the next customer never has to ask.
- A hosted link for every reply, no viewer account needed
- Publish to Zendesk, Intercom and Help Scout
- "Was this helpful?" and searches with no results
- Translations for customers in other languages
Built for support and customer success teams
Short, clear tutorials your customers finish, and an article to go with each one.
A link for every reply
Each tutorial has its own hosted page. Customers don't need an account to watch.
Searchable help-center hub
A branded library of your tutorials that customers can search (Team plan).
Help-center articles too
Each video comes with a written guide. Publish to Zendesk, Intercom or Help Scout (Team plan).
See what helps
Views, how many watched to the end and “Was this helpful?” votes (Team plan).
Other languages
Dub a tutorial into Spanish, French, German and more with premium credits.
Looks like your product
Your logo and colours on every intro, outro and caption, pulled from your website.
Support video tools compared
What you get from each tool when you need to show a customer how to do something.
| howtovideos.ai | Guidde | Supademo | Scribe | |
|---|---|---|---|---|
| What one capture gives you | A narrated MP4 and a written guide, kept in sync | A narrated video; the same content can also be shown as a document | An interactive click-through demo; video export is a slideshow | A written step-by-step guide, with a basic “share as video” |
| Start without installing an extension | Yes. Upload a screen recording | Yes. Upload an MP4, PDF, PowerPoint or Word file | Yes. Upload screenshots or a video | No. Capturing needs its browser extension |
| AI voiceover | On every plan, including Free (minutes vary by plan) | Text-to-voice on Business; your own recorded voice on Free | Scale plan and above | Not offered |
| Written guide export | PDF, Word and Markdown | Pro plan and above | PDF and SOP export, including Free | Pro plan and above (PDF, HTML, Markdown, Word) |
| Searchable help-center hub | Team and Agency plans | Customer portals | Demo Hubs, Scale plan and above | Pages, Enterprise plan |
| How it's priced | Pay per video or buy a prepaid video pack; no subscription and no per-seat fees | Per creator: Pro $19, Business $39 a month (billed yearly) | Per creator: Scale $38 a month (billed yearly) | Per seat: Pro from $23 to $25 a month |
Choose Supademo if…
you mainly need interactive product demos for sales, with branching paths and demo hubs. That's what it's built for.
Choose Scribe if…
you only need quick written SOPs captured as you click, and you don't need a narrated video.
Choose Guidde if…
you want a long-established video tool with LMS (SCORM) export on its Enterprise plan.
Answer your top support question with a video
Upload a recording and send your first video tutorial today.
- Share a link in any reply
- Embed in your help center
- Pay per video, no subscription
Already have an account? Log in
FAQ
Can I send a video in a support reply?
Yes. Every tutorial has a hosted page with its own link. Paste it into a reply in any help desk or chat tool.
Does it work with Zendesk, Intercom or Help Scout?
Yes. You can embed any tutorial with a code snippet, and on the Team plan you can publish tutorials straight to Zendesk, Intercom and Help Scout as articles.
Do customers need an account to watch?
No. Anyone with the link can watch the video and read the steps.
Can we see whether customers watch?
Views are counted on every plan. The Team plan shows views, viewers, how many watched to the end and how many found it helpful.
Do I need to install anything?
No. Upload a screen recording from any tool and we do the rest. A browser extension is there if you'd like to record directly, but you never need it to start.
Is there a free trial?
No. There's no free plan or free trial. You pay only for the videos you make: buy one at a time, or save with a prepaid video pack. There's no subscription, and editing or re-rendering a video you've made is free as long as it stays within the minutes you paid for. Want to see the quality first? Watch real videos it made.